Compassion Care Associate

The Ministry:

OurCalling is a discipleship ministry specifically focused on the homeless community and we operate an outreach center for the homeless near downtown Dallas. We are passionate about loving and helping the unsheltered homeless (our “Guests”) transition to better lives. We are a faith-based, discipleship ministry where every job is a ministry position. Each staff member should be able to clearly share the Gospel and communicate their own testimony. While everyone on the team wears multiple hats, our primary function is evangelism and discipleship. We want everything that we do to point to Jesus.

Job Summary:

The Compassion Care Associate (the “CCA”) is part of our Guest Services team assisting team members and homeless Guests related to Guests’ health and hygiene needs. Many of our Guest population experience health, hygiene, medical, or mobility challenges. While we are not set up as a regular health services, care-giving operation, we have the opportunity to love and serve guests with immediate health related care while they are on our premises. This may include assisting with showers, clothing and dressing, administering medications, supporting our COVID testing and vaccination services, offering guidance for Guest referrals to our partner organizations (such as Parkland Hospital, EMT’s or other care giving partners), minor wound care, providing individual care while navigating through mental illness or addiction-related behaviors. Individuals in this role will have backgrounds in home health care and/or nursing assistance.

Job Responsibilities:

  • Serving as part of the Guests Services team will provide daily resources to our Guests, such as meals, clothing, laundry, showers and referrals to other partner organizations such as shelters, health care facilities, and other services.
  • Provide compassionate, practical health and hygiene related services and solutions that reinforce the dignity of our Guests.
  • Assists Care teams or onsite medical service providers and partners with medical related care such as COVID testing and reporting, vaccinations, minor first aide support and others.
  • Perform Guest-specific activities that could include (but are not limited to):
    • Personal hygiene (assisting to bathroom or in showering / bathing)
    • Providing clean clothing and assistance in dressing or shaving
    • Ambulation/Transfers; assisting entry and exit from vehicles
    • Assisting with the delivery of meals and feeding from the Ministry’s kitchen
    • Providing and assisting with hygiene resources
    • Assisting Guests related to routine first aide, medication delivery, referring Guests to our onsite medical providers, and assisting with medical appointments
    • Provide light housekeeping-type activities such as sweeping, mopping, removing bodily fluids, helping with Guest laundry and occasional bathroom cleaning or sterilization

Education and Experience:

  • High school graduate or equivalent; College education, preferred
  • Licensure or accreditation as a Licensed Vocational Nurse (LVN or LPN), Home Health Aide (HHA), or Certified Nursing Aide (CNA), preferred
  • Minimum of 3 years’ experience as a LVN, HHA, or CNA preferred
  • Ministry to the unsheltered homeless or experience working with addiction recovery, mental illness, the disabled, the aged or infirmed, preferred

Skills and Abilities:

  • Treat Guests with respect and dignity demonstrating compassion, humility, kindness, grace and mercy at all times
  • Comfortable working in a busy, and at times, fluid or chaotic environment
  • Demonstrate maturity in decisions and judgment; comfortable consulting with leadership and peers to find the best solutions, to do “the right thing” for our Guests
  • Communication skills, including the ability to read, write, and verbally report health-related information to Guests, staff, and other partner caregivers
  • Interpersonal skills to handle situations with confidentiality, poise, and tact
  • Observe, report, and document Guest health status and the care furnished
  • Basic infection prevention and control procedures
  • Basic first aid and wound care experience
  • Basic elements of body functioning and changes in body function that must be addressed
  • Administering care in offensive hygiene situations
  • Maintenance of a clean, safe, and healthy environment
  • Recognizing emergencies and the knowledge of instituting emergency procedures
    • Understanding the physical and emotional needs of, and ways to work with, the homeless population we serve, including the need for respect for the Guest, their privacy and property
  • Appropriate and safe techniques in performing personal hygiene and grooming tasks including:
    • Sponge and shower bathing
    • Hair shampooing in sink or shower
    • Nail and skin care
    • Oral hygiene
    • Toileting and elimination
  • Physical Requirements: Must be able to lift heavy items; at least 25-lbs; climb stairs easily; work in uncomfortable temperature climates when necessary
  • Emotional Requirements: Must demonstrate a “team-player” attitude; be highly motivated for our ministry work and for caring for others, show up as an “owner” of the ministry and these responsibilities, and be a “self-starter”; be flexible, comfortable with change, and willing to help serve in various areas of the ministry as needed
  • Must have a valid driver’s license and clean driving record, and be able to drive a ministry van
  • Current CPR certification

Additional Qualifications:

  • Upholding a close and growing relationship as a disciple of Jesus Christ

Apply Today:

Please submit resume and cover letter briefly explaining your interest and qualifications for this position to .

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